ALL ORDERS ARE CAREFULLY PREPARED AND DISPATCHED WITHIN 1–3 BUSINESS DAYS. EACH PIECE UNDERGOES A FINAL QUALITY CHECK BEFORE SHIPMENT TO ENSURE IT MEETS PIERRE RAFAEL STANDARDS.

DURING NEW RELEASES OR HIGH-DEMAND PERIODS, PROCESSING TIMES MAY EXTEND SLIGHTLY. CUSTOMERS WILL BE NOTIFIED OF ANY DELAYS.

ONCE YOUR ORDER IS DISPATCHED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING DETAILS.

WE OFFER STANDARD AND EXPRESS SHIPPING ACROSS INDIA.

STANDARD SHIPPING: 3–7 BUSINESS DAYS

EXPRESS SHIPPING: 1–3 BUSINESS DAYS

SHIPPING TIMELINES MAY VARY DEPENDING ON YOUR LOCATION AND EXTERNAL FACTORS BEYOND OUR CONTROL.

ALL SHIPMENTS ARE SECURELY PACKAGED TO PRESERVE THE INTEGRITY OF THE GARMENT.

OUR TEAM IS AVAILABLE TO ASSIST YOU:

MONDAY – SATURDAY
10:00 AM – 6:00 PM (IST)

FOR ANY QUERIES, PLEASE CONTACT US AT:
SUPPORT@PIERRERAFAEL.COM

WE AIM TO RESPOND WITHIN 24 HOURS.

PIERRE RAFAEL IS NOT RESPONSIBLE FOR PACKAGES LOST OR DELAYED DUE TO COURIER ISSUES ONCE DISPATCHED. HOWEVER, WE WILL ASSIST YOU IN COORDINATING WITH THE SHIPPING PARTNER TO RESOLVE THE ISSUE.

IF YOUR TRACKING SHOWS DELIVERED BUT YOU HAVE NOT RECEIVED YOUR PACKAGE, PLEASE CONTACT US WITHIN 48 HOURS.

ITEMS MARKED AS FINAL SALE ARE NOT ELIGIBLE FOR RETURN, EXCHANGE, OR REFUND.

WE STRONGLY RECOMMEND REVIEWING PRODUCT DETAILS AND SIZING BEFORE PURCHASING.